The primary objective of the CTUB&H in the subsequent mandate period is the following:

A worker (CTUB&H member) at his/her workplace is an actual creator of social interaction which shall be designed to fit his/her needs in the framework of solidarity and channeled through the legitimate bodies which govern the union which as an organization is the agent in this process, the coordinator and service provider.


In order to accomplish this objective, the CTUB&H shall focus on the following specific objectives in the forthcoming period:


1. Effective work of regional groups in the CTUB&H and evaluation of the process of decentralization in the CTUB&H

Each regional group shall be led by a professionally appointed representative of the CTUB&H whose task will be to coordinate all activities on the level of one region. This representative will also be the creator and bearer of the strategy for one region. Each region shall have a Board and the number of members in a board shall depend on the number of local branches and individual members. Furthermore, each region shall adopt their own rules on organizing pursuant to the general provisions. Internal evaluation and survey on members` viewpoints on the new organization scheme of the CTUB&H shall be carried out by the end of 2010 by using the same sample in all CTUB&H regions and on basis of the findings of evaluation, the Action Plan shall be revised.

2. Education schemes for newly appointed leadership in the union

In order to ensure effective representation and promotion of members` interests on workplace and regional levels, the CTUB&H shall organize Training Program for the new leaders in the CTUB&H as a part of its Project Activities. This Program shall be carried out in cooperation with the partners from Finland and upon completion, the newly appointed leaders shall be equipped with the knowledge, skills and competences that are required for an efficient governance on all levels. During this Training a Handbook for Union Leaders shall be composed and it shall serve as the core union tool for shop stewards in the CTUB&H.

3. Strengthening of financial discipline and economic stability of the CTUB&H through membership fees, Financial Plan for Crisis and other means

Due to the circumstances arising from the recession and crisis, a significant portion of resources shall be secured through the 2009-2010 Financial Plan for Crisis in order to moderate possible negative impact on membership fees income, in hope that this project support will safeguard the implementation of Plan in the subsequent two-year period. This Plan implies partial redistribution of CTUB&H resources in order to cover the expenditures in regions (professional engagement of Northwestern Region and Tuzla Region) and accumulation as well. Significant portion of resources shall be reserved for the process of recovery of the CTUB&H assets in Croatia and the decisions on that matter shall be made by the Executive Board, as well as on the ways of managing these assets. The objective is to ensure stability for the CTUB&H by recovering these assets.

4.Organizing members in large mall chains

Organizing has always been the priority in the CTUB&H. In the oncoming period the focus should be put on organizing in large mall chains which employ the largest number of people in the Commercial sector in B&H and worldwide. Each regional representative will be the creator of the Strategy for Organizing for one region and it will be one of the key priorities. All activities in the CTUB&H are carried out with the intention of organizing and therefore all other activities that shall be carried out should foresee the effects on that specific major objective of the CTUB&H.

Campaigns, promotions, everyday contact with potential members as well as contact with media, should result in attracting new members and reserving the existing ones in the CTUB&H.

5. The CTUB&H shall initiate functional social dialogue in the Commercial and services sectors in B&H

When it comes to social dialogue in the Commercial and services sectors, the situation is known to be largely inadequate. Absence of the CCs is one of the failures that this union had faced with in the past. Therefore the focus of all activities in the field of social partnership shall be to provide new tools for the work of the union. The Mission of the CTUB&H will be negotiating of the branch CC.


6. Making of the Strategy for Informing in order to assure information flow in all directions

Informing is highly ranked as one of the services that the CTUB&H provides namely thanks to project activities. That level shall be maintained and the information flow in all directions shall be enhanced. By the end of 2009 the CTUB&H shall adopt its own Strategy for Informing and appoint the persons who will be responsible for the tasks.

7. Strengthening of the role and position of the CTUB&H in the B&H society, region and global union movement

The CTUB&H reform may serve as an example to other unions in B&H in terms of how it seeks for the ways to adjust the organization scheme to the needs and interests of its members. The CTUB&H shall persevere in promoting its fundamental values and its platform by cooperation with the Confederation of Independent Trade Unions of B&H and other NGOs in the country. One of the initiatives that the CTUB&H shall undertake shall be the establishment of the Balkans Commercial Trade Unions Coordination with the intention of exchange of experience and joint action of all commercial and services trade unions in the Western Balkans region in the global union movement.