After two years of constant efforts to bring employers on the same table CTUBIH finally launched the bargaining process.First meeting was held in the CTUBIH office on 2 April  and the process started in positive atmosphere and with promissing conclussions. Most of the articles of the Collective Agreement were agreed already on the first meeting and the constant disagreement points such as price of labour, benefit will be disccused on the next meeting scheduled for end of this month. The new Collective Agreement is of great importance for CTUBIH not only as an act by most importantly because it proves the legitimicy of CTUBIH in all service sector. On this first meeting both partners agreed to include mobbing in the agreement and this is clear result of the campaign conducted by Women's section. CTUBIH proposed number of articles promoting rights of young service workers which will hopefully afterwards open lots of new doors for CTUBIH.